What do you mean by 'proper meat'?+
At Puptales, the meat and fish in our food are all carefully and responsibly sourced from our trusted producers and expert suppliers. No meat meal, no bone meal and no rendered meat. Most of the meat we use in our recipes is fresh and the remaining is freshly prepared. We use the term freshly prepared to describe some of the specific meats and fish when we use a blend of fresh and frozen meat or just frozen, dependent on the recipe. Seasonal fish & meat such as venison means aren’t available to us all year round as fresh produce so we freeze these. We also use some exclusively sourced ingredients with provenance that unfortunately aren’t always available fresh when we need them. This is also the case for some of our organic meats that need to be collected in small quantities from local farmers so that our producers can build up enough supply to make a proper batch. So to make sure your pet can always have their favourite dinner recipe, all year round, we sometimes have to step away from chilled fresh and use frozen meat and fish instead. Our frozen meat and fish that we freshly prepare, is of the same high quality as all of our other fresh meat; we know that the quality and safety of our ingredients is just as important to you as it is to us. We ensure that throughout our supply chain all Freshly Prepared produce is treated the same way that you would expect your food to be treated, such as making sure it is safe and always keeping it in a constant chill chain (just like your fridge freezer at home, only a little bigger).
We choose to include a quality mixture of muscle meat and organ meat in our recipes. That’s because offal contains vital nutrients not found in muscle meat, is a rich source of vitamins, minerals and amino acids, and is utterly delicious to pets. We use a wide variety of meats and fish for healthy variety and to help provide choice for pets who may be sensitive to some of the more common animal protein sources.
What do natural ingredients really mean?+
All of our ingredients are natural apart from our added vitamins and minerals, which are essential to our foods to ensure our complete recipes are nutritionally balanced. This means that we will never claim 100% natural on our complete recipes. Some vitamins and minerals aren’t available in a natural form and those vary lots in their quality. Treats are complementary so often we can ensure that they are 100% natural, like the delicious offerings in our Truly Naturals collection.
Who formulates Puptales products, and what are their credentials?+
Our team works hard to find the best manufacturing partners, source the highest quality ingredients, and partner with suppliers who live up to our standards of testing, safety, and quality.
Where is Puptales pet food made?+
All our food is carefully sourced from selected and trusted suppliers. Those are located in various locations around the globe: Our dog tins and trays, as well as our dry and wet food are made in the EU, our treats are made in different locations in the UK and EU. Our supplements are made in the Unites States of America.
Where can I find detailed ingredient and dosage information?+
Please refer to the individual product pages on our website and our labels to review detailed ingredients and dosage information. If you have any questions, we’re always here to help - just reach out via the chat button below or email us at woof@puptales.co.uk .
Do your products contain any ingredients that will be bad for my pet?+
We have partnered extensively with vets, animal health experts, and our manufacturing partners to create treats with ingredients of the highest quality. We made room for more of the active ingredients by eliminating cheap fillers, any artificial ingredients and harmful additives.
